The 10 Keys to Successful Investigations

Investigations don’t always go according to plan. And sometimes, there is no plan at all. They also rarely follow a straight line.

When the unexpected happens, the investigative team will need to make adjustments on the fly. Another factor that often comes into play is time pressure. There is pressure to start the investigation, make regular reports to leadership and to bring them to an end just as quickly.

And organizational leadership doesn’t necessarily understand or accept the fact that there’s no way to predict outcomes or the length of time an investigation may require.

But following a defined methodology will help create efficiencies and lead to more consistent results. To help organizations shape their investigative process, the Two Scotts have developed a list of 8 musts and 2 “nice to haves” when carrying out internal investigations.

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